Table of Contents

1. How many years have you been in business ?
2. What are the forms of payment ?
3. How long does the transfer take ?
4. Do you have a money back policy?
5. Is it safe, will you return my original?
6. Will my DVD player will be compatible with your DVD disk?

How many years have you been in business ?

[Starting 14years ago under Accuvideo to transcode video from to PAL/SECAM/NTSC and editing movie for any business]

What are the forms of payment?

[We accept all major credit card trough Paypal. You must be registered having an email account with Paypal. We accept money order and personal checks. Lately we offer for Canadian customers on line payment trough Interact email money transfer.]

How long does the transfer take?

[That all depends how big and complex the project is. A typical turn-around is 48hrs for a single simple task tape, most of the time it will be 15 to 30 business days. For rush jobs please contact us service@lgdigitalmedia.com ]

Do you have a money back policy?

[You can learn more about this issue at our main page dedicated to our return policy. We give 30 days back-up in any project requested]

Is it safe, will you return my originals?

[Yes is it. We take care of your original. We are so pleased to offer free return shipping to all Canadian customers. Each project will be assigned to our professional technicians; any problem occurred by shipping or any question about your original media we will contact you before any task.]

Will my DVD player will be compatible with your DVD disk?

[The format we use to finalize your projects will be a DVD-R this is the most used format to record any digital images to a DVD. Please read your DVD manual to understand the compatibility. You can take advantage of our free sample disk or use our contact page to inquire about this issue or simple visit a list of compatibility players.]